Frequently Asked Questions
We The Citizens Singapore Challenge 2026 is a national virtual running or walking challenge to honour 60 years of Singapore’s pledge. Participants aim to complete a target of 60km within the official race period, with the option to exceed the distance.
No, you don't need to be a Singapore Citizen! We warmly welcome all friends of Singapore, residents, and international participants to join us in celebrating this meaningful milestone together.
To sign up, you must register individually using your own unique email address, as we do not currently offer a group checkout feature. To enjoy free delivery, simply include event add-on merchandise to bring your individual registration order to $45 and above, and the shipping fee will be automatically waived at checkout!
The challenge runs during the official event period as stated on the registration page.
You will receive a confirmation email shortly after registering. If you don't see it in your inbox, please check your spam or junk folder to make sure it wasn't caught there. Once the official race period starts, you will receive an email notification, or you can simply revisit the event page and log in to your account to submit your results. We highly recommend bookmarking or saving the event site on your browser for quick and easy access!
Track your runs or walks using Strava or any GPS-enabled app/device. Complete your distance in one session or multiple activities — every kilometre counts.
Submit your activities via the participant dashboard for verification. GPS-tracked activities are recommended for faster approval and automatic syncing if Strava is connected.
Submit your activities via the participant dashboard for verification. GPS-tracked activities are recommended for faster approval and automatic syncing if Strava is connected.
You can easily connect your Strava account (a free account works perfectly!) by logging into your participant dashboard. Look for the 'Submit via Strava' option within your account settings or submission area, click the button, and follow the on-screen prompts to authorize the connection.
If your activities aren't appearing immediately, please note that our automatic sync is usually done daily at the end of each day. Also, keep in mind that only eligible activities recorded within the official race period will be synced. If a day has passed and a valid activity is still not showing up, it is usually because the activity's privacy setting on Strava is set to "Followers" or "Only You". Please ensure your activity visibility is set to "Everyone" (Public). If your settings are correct, try to unlink Strava and relink it again by going to Account -> Connected App -> Strava to refresh the connection. If it still fails, you can always manually submit your activity using a screenshot of your Strava record!
Yes, treadmill activities are accepted unless otherwise stated in the official event rules.
No, as this is a virtual challenge, there is no cut-off time within the official event period.
Yes, participants may run, jog, or walk to complete the selected distance.
Your physical race entitlements will be dispatched in batches starting from the dispatch date indicated on the event page. Keep an eye on your email for tracking updates once the dispatch begins!
Yes, absolutely! Physical entitlements (like the finisher tee and any purchased add-ons) are guaranteed with your registration and will be shipped to you regardless of your completion status. However, digital rewards such as the e-Certificate and milestone badges are exclusively unlocked upon successfully completing your required distance.
Activities submitted after the official submission deadline may not be accepted and digital finisher entitlements (like your e-Certificate) may not be issued.
No, each participant can only sign up for one category.
No, race entitlements are not exchangeable unless defective. In such cases, we provide a free exchange upon return of the item.
You can return to the merchandise page using the same email address you used to register. From there, you’ll be able to purchase any add-ons you may have missed during your initial registration.